QUALITY & ISO
Quality built into every multilingual workflow
CauLingo combines defined project processes, suitable linguistic resources, revision, terminology management and quality control with internationally recognized ISO standards.
The exact workflow depends on the service, content and project requirements.
CERTIFIED QUALITY SYSTEMS
Standards that support how we work
Translation-services workflow, competence, project-management and revision requirements where applicable.
Quality-management framework, defined processes, monitoring and continual improvement.
Post-editing framework when MTPE is used.
WORKFLOW
Quality is a process, not a final check
Depending on the project, these controls are combined according to the work required.
- 01Requirements and scope
- 02Resource selection
- 03Terminology preparation
- 04Translation / localization
- 05Revision and QA
- 06Delivery and feedback
PEOPLE & RESOURCES
The right resources for the right content
Language competence, subject-area suitability, project-specific assignment, revision roles where appropriate and project management all contribute to a suitable workflow.
- Language competence
- Content suitability
- Project-specific assignment
- Revision and project management where applicable
TERMINOLOGY
Consistency across projects and languages
Project terminology, translation memories, client terminology where available, revision and consistency checks support controlled reuse of approved wording.
- Project terminology
- Translation memories
- Client terminology where available
- Revision
- Controlled reuse
WORKFLOW CHOICE
Different content requires different workflows
Human translation workflow
Human translation and revision workflows are selected when they suit the content and project requirements.
Machine Translation Post-Editing
Machine translation is not automatically appropriate for every project. Where it is used, human post-editing remains part of the workflow and ISO 18587 provides a specific framework.
QUALITY CONTROL
Checks throughout the project
Controls can include the elements below, applied according to the work required.
- Terminology
- Completeness
- Linguistic review
- Consistency
- Formatting
- Project instructions
- Final delivery review
SPECIALIST CONTENT
Quality controls applied in context
CLEAR BOUNDARIES
What ISO certification does — and does not — mean
ISO certification supports defined quality and process frameworks. It does not itself represent regulatory or medical approval, legal validation of every document, guaranteed zero-error output, or automatic compliance with every client industry requirement.
CERTIFICATIONS
Our certifications
Translation-services standard.
Quality-management standard.
Post-editing standard when MTPE is used.